Terms and Conditions

By accessing and using Lumyn's website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

2.1 Service Description

Lumyn provides digital solutions including web design and development, branding, full-stack applications, cloud integration, and ongoing maintenance services.

2.2 Client Obligations

As a client, you agree to:

• Provide accurate and complete project requirements
• Respond to communications in a timely manner
• Provide necessary access and materials for project completion
• Respect intellectual property rights and licensing agreements

2.3 Service Termination

Either party may terminate services with written notice. Lumyn reserves the right to terminate services for non-payment or breach of these terms.

3.1 Project Scope

Project scope and deliverables will be defined in writing before work begins. Any changes to scope may affect timeline and pricing. Lumyn reserves the right to modify project approach for technical reasons.

3.2 Project Conduct

During project collaboration, all parties must:

• Maintain professional and respectful communication
• Meet agreed-upon deadlines and milestones
• Provide constructive feedback and approvals in a timely manner
• Comply with applicable laws and industry standards

3.3 Intellectual Property

Upon final payment, clients receive full ownership of deliverables. Lumyn retains rights to showcase work in portfolios unless otherwise agreed. Third-party assets remain subject to their original licenses.

4.1 Acceptable Use

You agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to any part of the website
• Interfere with or disrupt the website's functionality
• Upload malicious code, viruses, or harmful content
• Impersonate others or misrepresent your affiliation with Lumyn

4.2 User Content

If you submit content to our website (contact forms, project inquiries, etc.), you grant Lumyn a non-exclusive, royalty-free license to use, reproduce, and display that content. You represent that you own or have permission to share any content you submit.

All content on the Lumyn website, including text, graphics, logos, images, and software, is the property of Lumyn or its content suppliers and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without explicit permission.

6.1 Service Fees

Service fees are agreed upon in writing before work begins. All fees must be paid according to the payment schedule outlined in the project contract. Payment information is processed securely through third-party payment processors.

6.2 Refund Policy

Refunds for services are handled on a case-by-case basis. Requests must be submitted in writing. Lumyn reserves the right to deny refund requests for completed work or services already rendered.

The Lumyn website and services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee that the website will be uninterrupted, secure, or error-free.

To the fullest extent permitted by law, Lumyn shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or engagement of our services.